FQA

GENERAL INFORMATION

We think it would be advisable to give the following information to your passengers when taking a program in Turkey.

ARRIVAL IN TURKEY
Due to airport regulations and for security reasons, our representative / s will be waiting for the passengers outside the duana, after the baggage claim. The / the guide will give the first information (money, change, possibility of excursions, etc ...) clarifying all the tourist doubts that one may have. The program and schedules for the rest of the stay will be delivered to the passenger upon arrival at the hotel.

HOW ARE OUR VEHICLES?
The fleet of vehicles, partly owned by Mystic Tour, is made up of buses (Mercedes Tourismo and Travego 45 seats), midibuses (Mitsubishi - Isuzu 27 seats), minibuses (Mercedes 16 seats) all fully air-conditioned with WIFI.

WHO ARE OUR GUIDES?
Our guides are all of Turkish origin and speak perfectly Spanish and / or Portuguese. Educated in renowned schools, all of our guides are licensed by the Ministry of Tourism. On tours and during long journeys they will talk about Turkish history, economy, customs and traditions. The Mystic Tours guides are permanent agency staff and work permanently.

TIPS
At the end of the tours or circuits, a tip is usually given to the guide and driver. It is at the discretion of each one but it would be better to deliver it separately.

HOTELS
The categories of hotels that we indicate correspond to the official classification of the Ministry of Tourism of Turkey.
In recent years there has been an increase in the quality of service in hotels in Turkey but it should be noted that there are older hotels or hotels with smaller rooms in the same category.
In most hotels, triple rooms are normally doubles where an extra bed (sofa bed) is put, thus leaving very little free space in the room.
The hotels in the circuits, especially in Ankara and Izmir, are in the center of the cities, but you have to know that in places like Kusadası or Cappadocia, there is no single center and the hotels in the center are in the majority of a category lower than the hotels we use in our circuits. Above all, we remind you that on complicated dates or in some special case, accommodation in a hotel may be changed for another of the same category (at the end of each circuit this note already appears, take it into account)

Location of hotels in Istanbul
When choosing the hotels for the passenger's stay, they must take into account their location. In Istanbul, hotels located in the old part have the advantage of being closer to museums and monuments, but at night, this area has less diversity in terms of restaurants and nightlife. If the passenger decides to stay in the new part (where most of the 5 * hotels are also located), he will find a wide variety of modern shops, restaurants, bars and nightclubs.

Meals at the hotels
The half board plan in hotels generally means buffet breakfast and dinner served in the hotel's main restaurant. Above all, in the circuits, the half board is mandatory and will always be as breakfast and dinner